When you first come to our site, we will log your IP address. This does not identify you. This allows us to know if you've been to our site before, and tells us what site you came to before us and what site you visited after us.
We also use automated means to collect anonymous information from you. This information does not identify you personally. Instead, it gives us generic geographic and general information about who uses our site and how. The two main ways we collect this information is through cookies and action tags, though we may use other technological means as they are developed.
Cookies are small files placed on your browser. They tell us if you've been to the site before, actions you've taken on our site, and can help us fill in forms for you. You can tell your browser not to accept cookies, but doing so will make it hard to use our site and other commercial Internet sites.
Action tags are small, one-pixel images embedded in our pages. They let us know what people do on our site, which parts of our pages are most popular, and which pages could use improvement.
You also have the choice to provide us with data voluntarily that can personally identify you. This data can include your name, address, phone number, email address, and credit card information.
You choose to provide us with this information when you place an order from our site or contact us with questions of concerns. It is always up to you whether or not you choose to share this information with us.
When you choose to share data with us that can identify you, we may use it in several different ways.
To process your payment so that we can complete your order and deliver your report.
To respond via email or online to your questions or concerns.
To send you emails or text messages about products, services or discount offers we think you might be interested in.
To allow our third-party marketing partners to send you email or text messages about products, services or discounts you may be interested in. This in one of the ways we can keep our fees so low.
If you have sent us positive feedback, we may use your information for promotional purposes, including testimonials, in our marketing materials.
Your anonymous data is used slightly differently. In general, we use it to find ways to improve our site, understand our market, and as part of our overall marketing efforts. We may also use it to create partnerships with other websites and to provide you with targeted advertisements.
At your request, we will purge your personally identifying information from our servers. You can contact customer service to get this process – which can take up to 10 business days – started.
You always have the chance to opt out of our promotional emails. Simply click the opt-out link at the bottom of any email. It may take up to 10 business days to remove your email address from our email software.
Your data is encrypted when it is sent to our company. Once here, only people who need to see your data in order to do their job can access it. We do ask that you keep your anti-virus software up to date to keep your data secure at your end as well.
We do not do business with people under 18 years of age, and do not collect information from people under 18 years of age. If you are not at least 18 years of age, please do not use our site.
We may have text or advertising links to third parties on our site. Those third parties will have their own privacy policies that you should inspect before you do business with them.